Dear Valued ONE Customers,
As a follow up to our previous Customer Advisory regarding the Ports of Los Angeles and Long Beach.
Following meetings today with U.S. Port Envoy John Porcari and industry stakeholders, further
postponement was announced regarding the “Container Excess Dwell Fee.” With continued progress
moving containers off marine terminals, the fee will not be considered before November 29th, 2021.

Dear Valued ONE Customers,
As a follow up to our prior Customer Advisory regarding the Ports of Los Angeles and Long Beach,
under the direction of the Biden-Harris Supply Chain Disruptions Task Force, we have been
informed they will delay the assessment of the “Container Excess Dwell Fee” until November 22nd, 2021.

As a follow up to our Customer Advisory issued on October 29th, 2021. The Ports of Los Angeles
and Long Beach under the direction of the Biden-Harris Supply Chain Disruptions Task Force have
implemented a “Container Excess Dwell Fee”. This surcharge went into effect November 1st, 2021
and excess dwell penalties will begin November 15th, 2021.

As announced by the Ports of Los Angeles and Long Beach under the direction of President
Biden’s Supply Chain Disruptions Task Force, there will be an emergency surcharge put into
place effective November 1st, 2021.

FINANCIAL RESULTS FOR FY2021 2ND QUARTER

Egypt ACI Customer Advisory updated 22nd Oct 2021

Egypt ACI customer advisory - latest update

<30 September 2021, Singapore> Ocean Network Express (ONE) will be launching two new features in our ONE Mobile Application. The ‘Track & Trace’ and ‘Chat’ services will allow customers to track shipments and connect to ONE’s Customer Service on the move.

Egypt ACI customer advisory

Further to our Customer Advisory dated September 8, 2021, MV ONE Contribution
047E/W currently deployed in our Pacific South Loop 3 – PS3 service, reported a few
of the ship crew were tested positive for COVID-19 prior to her berthing in Singapore.

Based on latest updates, the vessel has berthed Singapore as planned on September
14, 2021. Crew change in Manila has been planned prior to her arrival in Cai Mep, in
accordance with safe manning requirements and the respective regulatory
requirements.

The vessel’s estimated berthing date in Cai Mep is September 30, 2021, without
guarantee and subject to change. We are working closely with the relevant authorities
to ensure all precautionary measures are taken and arrange for her berthing as
planned.