Further to our Customer Advisory dated May 27, 2021, General Average has been declared by the Owners of the vessel NYK Delphinus 0086W/E in the AL5 service string, after encountering a fire incident prior her arrival in Oakland, CA.

On May 14, 2021, NYK Delphinus experienced a fire in engine room prior her arrival in Oakland, CA. Salvage services were requested by the Owners, and the fire was swiftly brought under control and has been extinguished.

Now, General Average* is formally declared by the Owners of the vessel NYK Delphinus 0086W/E in the AL5 service string on May 27, 2021.

Dear Valued Customer,
Thank you for your continued support and choosing Ocean Network Express (ONE) to cater to
your needs.
ONE is pleased to announce we will be releasing our first-ever Mobile Application on May 31,
2021.
Ocean Network Express aims to empower our customers in conducting various transactions online
and provide easy to use mobile service where information is within your reach anytime, anywhere.

Further to our Customer Advisory dated May 20, 2021, NYK Delphinus remains safely berthed alongside Berth #24 in Oakland, after encountering a fire in engine room earlier on as advised.

The initial inspection of the vessel confirmed that the fire has been extinguished. Unfortunately, there is presently no electricity provided to the reefers due to unavailability of power supply onboard the vessel.

We would like to update that NYK Delphinus has safely berthed at Berth #24 in Oakland on May 17, 2021, instead of Berth #22 as advised in our earlier Customer Advisory dated May 18, 2021, after encountering a fire in engine room on May 14, 2021, which is now under control. 

Further to our Customer Advisory dated May 15, 2021, it has been confirmed that
NYK Delphinus has safely berthed at Berth #22 in Oakland, on or around May 17,
2021, 2000 hours, after encountering a fire in engine room on May 14, 2021, which is
now under control.

This is to inform you that MV NYK Delphinus serving in our Atlantic 5 (AL5) Service
has experienced a fire in engine room on 14th May and it is now under control. The
vessel is now at West coast of US and was awaiting berth at Oakland and its last port
of call was Vancouver.

FINANCIAL RESULTS FOR FY2020 FULL YEAR

ONE INITIATIVES

Further to our Customer Advisory dated March 16, 2021, we would like to inform you
that ONE APUS has arrived Long Beach and she is expected to berth on April 12,
2021, without guarantee and subject to change.

As advised previously, a number of containers were lost during the vessel’s passage
from Yantian, China to Long Beach when it encountered a violent storm cell producing
gale-force winds and large swells. Preliminary information will be provided to our ONE
customers on whether their containers are identified as overboard or not. The
information is expected to be made available from April 11, 2021 onwards, on our web
portal: https://one-apus.loc-group.com/